Shipping and Returns

Order Processing Details

We process orders at different hours on different days.

DayProcessing Ends on
Saturday 03:30 PM
Sunday 01:00 AM
Monday 03:30 PM
Tuesday 012:30 AM
Wednesday 03:30 PM
Thursday 01:00 AM
Friday 03:30 PM

These dates may change without prior notice.

Shipping Details

Courier Delivery/Home Delivery/Free shipping  [Return policy is at the end of this page]

We Currently Ship our products via Pathao, Paperfly Courier.

♦ 36 hours to Deliver inside Dhaka Metro

♦2-5 Days outside Dhaka

We Give Free shipping for orders over 1000 BDT inside Pathao coverage areas.

Pathao coverage area: Click here

 

Local PickUP

We can do Local Delivery by Face to Face meeting on –

CubeNation Office : 91-93, Block-C, Road W2, Eastern Housing, Pallabi, Dhaka

For any queries contact us via Facebook, Support@cubenatiohshop.com, or Call 01972810849.

RETURN POLICY

You must keep a video recording of the Unboxing and notify us within 72 hours of delivery to be eligible for Return & Refund.

We would provide you a 100% Product Cost Refund on specific cases:

  • The Product is Damaged and we are unable to replace it.

We would Replace your Product on cases:

  • The product is not as Specified in your order (Wrong Product)
  • The Product is Damaged

The product may have scratches if it doesn’t have any plastic wrapping. We wouldn’t refund/return on cases like these. 

Order Changes:
ORDER CAN NOT BE CANCELLED IF IT HAS SHIPPEDYou can make changes to the order from my accounts on status “Hold” and “Pending payment”. On other statuses, Please contact us on Facebook or Email us at Delivery@cubenationshop.com.
Rejecting a delivery once it has been shipped may lead to a 120 BDT cancellation charge. You have to pay that during the cancellation or with your next order.

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